Privacy Policy
Last Updated: January 1, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email, phone number)
- Company information (business name, industry, size)
- Project requirements and specifications
- Payment and billing information
- Communications with us (emails, messages, support requests)
We also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, and usage data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send technical notices, updates, and support messages
- Communicate about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security incidents
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, sale, or acquisition
- With Your Consent: When you explicitly authorize us to share information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
We use industry-standard encryption for sensitive data, secure servers, and regular security audits. Access to personal information is restricted to authorized personnel only.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.
Project-related data is typically retained for the duration of the project plus 3 years for support and legal purposes.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information
- Portability: Request transfer of your information to another service
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at the email provided below.
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.
For more information, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: hello@aismix.com
Operated by CROWD INVEST LTD